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Centre for Open ICT Policy Analysis


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Our Networking Policy covers the following areas More Details

Telephony
Our Telephony policy focuses on the following areas More Details

Internet and Web Development
Our policies on Internet covers the following areas: More Details

Customer Relationship Management (CRM)
CRM uses IT to create a cross-functional enterprise system that integrates and automates many of the customer serving processes in sales, marketing and product services. It also creates an IT framework that integrates all of these processes with the rest of a company’s business operations. CRM systems consist of a family of software modules that perform business activities involved in such front office processes. More Details

Enterprise Resource Planning (ERP)
ERP is an add-on to the performance measurement tool and helps an organization to plan how many resources you need for the business. Our ERP policy focuses on the following application components: More Details

Our KM policy focuses on the following application components: More Details

Our Security and Ethics policies focus on the following: More Details

Environmental Information System (EIS)
Our EIS policy focuses on the following areas: More Details





ICT is a necessity. Continuous Openness and Transparency in ICT Policies are Ways of achieving Operational Excellence in Ghana
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